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Privacy Policy

Privacy Policy for janepondmedium.com website.

General policy

This privacy policy sets out how janepondmedium.com uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. We may change this policy statement occasionally by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2023. Our users' privacy is of extreme importance to us and we are fully committed to protect their personal information and use it properly. We follow all the guidelines for General Data Protection Regulation (GDPR) that protects your information and data.

 

Information you provide

The information that janepondmedium.com receives from it's clients and the general public via this website is used for the purpose of booking Readings, Mediumship Demonstration, Events and Courses and contact to you of any upcoming Private or Public Events. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you send a Testimonial, Feedback, General Enquiry, or any other communication we normally ask for your Name, Contact Telephone number and Email address for purposes of contact or reply to you.

 

If you book and pay for a Reading, Mediumship Demonstration, Event or Course or anything from us then in addition to the above details, we also ask for payment details including how you wish to pay and credit or debit card numbers where appropriate and a billing address if different from the registered one.


Credit or Debit card numbers or any Bank details you give us are NOT stored on our systems. This information is only used to complete your Booking / Order after the normal card issuer Bank checks are completed. *Please see below for information held by our hosts Wix.

If you don’t want us to process your data anymore, or if you wish to update, add or delete personal information / data then please contact us at info@janepondmedium.com.

Security

* Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Legal obligations

We have a legal duty to keep records for UK Tax requirements. We must also offer any information to the relevant authorities if it is requested by Police, Courts or Tax and Customs.

You have certain legal rights to control what we do with your information. This includes a right to get access to your personal information that we hold and:

-to request us to correct or update incorrect information
-to object to or request that we restrict processing your information in certain circumstances
-to object to direct marketing
-to receive the personal information you provided in a portable format.


For more information about your rights, including how to exercise them and the circumstances in which they apply, please contact the national Information Commissioner's Office (ICO).

You can also ask for a copy of any personal information that we hold by contacing us.

External websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and as such these sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookie files

A cookie file is a small text file which asks permission to be placed on your computer or mobile device. Most websites you visit will use cookies to allow improvement of your website experience. On your visit to our website we will ask for your consent to allow cookie files.

Website cookie settings are controlled by you and your own computer browser i.e. Internet Explorer, Firefox, Google Chrome, Safari and other browser programs.

It's important to note that third-party services, such as Google Analytics or other applications placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

Read all about cookie files here www.allaboutcookies.org.

End Policy

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